Invoice-based onboarding • Admin approvals • Multi-channel support
AI customer support agents that feel like your best teammate.
SupportAI Pro trains on your FAQs, policies, and past support emails to resolve 80–95% of tickets, escalate complex cases, and keep every interaction logged.
Coverage
80–95%
tickets handled
Channels
4
integrations
Onboarding
Invoice
approval workflow
Live agent preview
Trained on your documents • Escalates when needed
Customer
Can you confirm your returns window and how refunds are processed?
SupportAI Pro
I can help with that. If you share your order number and whether the item is unopened, I’ll confirm the correct returns window and the refund timeline. If your case is unusual, I’ll escalate it to a human teammate.
Escalations
Smart routing
Complex issues to humans
Analytics
Actionable
Accuracy & volume
Invoice-based onboarding
Clients request an invoice; admin approves; system generates a PDF invoice and emails it.
Admin-only bank details
Bank details are encrypted at rest and never exposed to clients.
Document training
Upload FAQs, policies, and past emails to train the agent (demo uses keyword overlap).
Website chat
Built-in chat simulator with full interaction logging.
Multi-channel integrations
Connect TikTok, LinkedIn, and Outlook via secure OAuth stubs (production-ready architecture).
Tier approvals
Tier unlocks only after admin marks invoice as paid.